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1
Are you factory or trading company?
We are professional factory.
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2
Are your products in stock?
Yes, most of our products are in stock and ready to ship.
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3
What is your minimum order quantity?
The MOQ is 10PCS usually.
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4
What is the shipping method?
We provide a variety of shipping methods like Express, by air, by truck, by train, by sea.
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5
What payment method do you accept?
We accept a variety of payment methods including credit cards, PayPal, bank transfers, and more. Please check our payment page for the full list of accepted payment methods.
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6
How is the quality of your products?
Our raw materials are purchased from qualified vendors, and we have a strong quality control team to guarantee each product's quality.
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7
What certificates do your products have?
Our products are backed by a range of certifications that ensure their quality, safety, and compliance with industry standards. Here are some of the certifications our products may hold: CE / EMC / RoHS / FCC
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8
Do your products come with warranty?
We provide 180 days warranty on function.
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9
Do you provide samples of the product?
Yes, we can provide samples, and we will returen you sample fee after you place a mass order later.
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10
Do you offer customization options for your products?
Yes, we offer customization options for many of our products. Please visit the product page for more details or contact our customer service for assistance.
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11
How can I contact your customer service?
You can reach our customer service team by email at yatetech@outlook.com or through the live chat feature on our website.